The 3 critical solution areas that encompass everything in Retail are centred around Customer, Marketing and Distribution
Shopper Engagement and Sales Management
Explore vast amounts of data to identify trends and
opportunities.
Improve up-sell and cross-sell effectiveness by targeting
offers by customer or group, increasing leads and
improving conversions across the omni-channel.
Marketing & Product Management
Gain better insight into market trends and opportunities,
as well as analysis of existing customer buying patterns,
product performance and campaign effectiveness.
Marketing and product management can better segment and
identify profitable target markets and customers before
competitors.
Product Managers can extract value from data held within
and outside the organization to identify market needs
which define product feature set requirements.
Teams are armed with information to create compelling,
effective product offerings and to design campaigns and
promotions that drive customer acquisition, retention,
brand awareness and increased share of wallet.
Supply Chain & Procurement
Gain transparency across sourcing, demand management,
forecasting and inventory to support supply chain planning
and execution activities.
Enables the data intensive internal and external
collaborative activities that underpin forecasting
processes, greatly increasing speed and accuracy, leading
to benefits in efficiency, waste reduction, product
availability, and ultimately customer satisfaction.
Analyse supplier performance against SLAs and allows
procurement to monitor and evaluate supplier performance
and secure improvements to product or service quality.
Analyse levels of inventory across raw materials, work in
progress, finished goods, goods in transit or returns
providing visibility and enabling management control.
Ensure high levels of order fulfilment is critical in
maintaining positive relationships with key customers
The capability DataLumin provides to analyze large volume
of data across transport, warehouse, route planning,
vehicle load and related systems is key in ensuring
customer service SLAs are achieved.
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